Refund and Returns Policy

At Laila Design, our priority is to ensure that you are fully satisfied with our services. We understand the importance of delivering quality results and are committed to meeting your expectations. However, if you are not satisfied with the final deliverable, you have the right to request a refund.

Refund Policy Details:

1. Eligibility for Refunds
   If the final deliverable does not meet your expectations and reasonable efforts have been made to address your concerns through revisions, you may request a refund. Refund requests should be made within 14 days of receiving the final project deliverable.

2. Refund Process
   To initiate a refund, please contact us at [Your Contact Email] with details about your concerns. We will review your request and discuss any possible resolutions. If a resolution cannot be achieved, we will process the refund.

3. Partial Refunds
   In some cases, where substantial work has been completed, a partial refund may be issued. We will evaluate the extent of completed work and discuss options with you to ensure a fair outcome.

Exceptions
Refunds may not be available if:

• The client has previously approved the project at various stages and later decides to request a refund after full project completion.
• The client fails to provide necessary feedback or materials that affect project delivery, which may impact eligibility for a full refund.

We are here to create work that aligns with your vision and strive to resolve any concerns to your satisfaction. Please reach out to discuss any issues, and we will work with you to find the best solution.